What is Sergio Aranda's return policy?

 

Returning an item couldn't be easier. If you're not completely happy with your artwork, you have 14 days from the date you received the piece to request a replacement or return. 

 

• The artwork arrived within 14 days of your request
• The artwork is in its original packaging and in the same condition as it arrived
• You must pay only returning shipping fees and insurance

 

How do I request a return?

To request a return or a replacement, simply:

1. write us at sergioaranda.artist@gmail.com
2. We wil give you full informations details for shipping back 
3. no question asked !

If the unthinkable happens and your artwork arrives damaged, please follow the returns process outlined above. Some detailed photos of any damage sustained would also be really helpful. If you can manage to retain the original packaging, that would be great too!

What happens next?

• You will be fully refunded the artwork value and initial shipping costs within 24-48 hours after the artwork has been collected by the courier
• Alternatively, if you have requested a replacement, the seller will ship your new artwork as soon as they receive the original piece.